Privacy Policy

This Privacy Policy applies to our website and to the Kore Mobile application.

1. Website

Our website does not provide user accounts, comments, or public user-generated content. We do not allow visitors to create accounts on the website.

When you use the contact form, we may collect the information you voluntarily provide, such as your name, email address, and message content.

We use this information only to respond to your inquiry, provide support, and communicate with you regarding your request.

We do not sell website visitor personal data.

2. Kore Mobile Application

Kore Mobile is an internal-use mobile application for authorized users who already have an account created by our organization. Users cannot create public accounts inside the app.

The app may collect and process the following information:

– Login information, such as username or email address, used to authenticate authorized users.
– Authentication data managed through Firebase Authentication.
– Application data stored in Firebase Firestore, related to the user’s authorized use of the app.
– Device notification token, used to send push notifications through Firebase Cloud Messaging.
– Basic technical information, such as device identifiers, app version, and diagnostic data, where required for security, reliability, and service operation.

We use this information to:

– Authenticate authorized users.
– Provide access to app features.
– Store and synchronize app data.
– Send relevant push notifications.
– Maintain security, prevent unauthorized access, and improve app reliability.
– Troubleshoot technical issues.

The app uses Google Firebase services, including Firebase Authentication, Firebase Firestore, and Firebase Cloud Messaging. These services may process data according to Google’s privacy and security practices.

More information about Google Firebase privacy and security is available here:
https://firebase.google.com/support/privacy

3. Data Sharing

We do not sell personal data. We may share or process data only as necessary to operate our website and mobile app, comply with legal obligations, protect our rights, or use trusted service providers such as Google Firebase.

4. Data Retention

We retain personal data only for as long as necessary to respond to inquiries, provide the app, support authorized business use, comply with legal obligations, or maintain security and audit records.

5. User Rights

Users may contact us to request access, correction, or deletion of their personal data, subject to applicable legal and operational requirements.

6. Contact

If you have questions about this Privacy Policy or want to request access, correction, or deletion of your data, contact us using the contact form on this site.

Kore Trading

Our website address is: https://www.koretrading.com.